Aetna Director, Client Services/Prov in Altamonte Springs, Florida

Req ID: 42614BR

POSITION SUMMARY

Responsible for providing direction for the client services and provider network teams of a business unit. Accountable for driving and achieving defined business unit goals and objectives.

Fundamental Components:

Provides leadership and strategies for the client services and provider network teams for the business unit.

Drives direct relationships at various levels within existing clients to ensure retention and growth.

Supports internal staff such as local sales, account management, clinical staff, etc. for product offering and training.

Supports the national and local sales efforts of new clients by participating in the sales process, including responses to RFPs, presentations, and implementation.

Collaborates with Operations and other departments to resolve services, improve service levels, and maximize client satisfaction.

BACKGROUND/EXPERIENCE desired:

5+ years industry sales/account management experience.

Excellent written and verbal communication and presentation skills.

Strong decision-making, analytical and organizational skills.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Job Function: Marketing