Aetna Assoc Computer Svcs Tech in Amherst, New York

Req ID: 38100BR

POSITION SUMMARY

Provide IT Computer Services Department with technical support in the management and operation of the computing environment through the effective use of standard monitoring tools, processes and procedures needed to achieve highly available computer services in Aetnas Mainframe, Midrange, Distributed/Server, Network and Intranet/Internet WEB environments.

This candidate will need to be able to work both Saturday and Sunday. This will be a 1st shift position.

Fundamental Components:

Activates, checks out, monitors, shuts down and recovers platforms, applications and databases. Demonstrates effective use of Mainframe/Midrange/Online scheduling tools to manage and monitor batch jobs for business applications. Proactively monitors and analyzes system events to mitigate risk scenarios and ensure stability of applications and computing infrastructure.BACKGROUND/EXPERIENCE desired:

This is an entry-level IT position - College Degree preferred.

Technical Support experience preferred.

Demonstrates teamwork, positive attitude and good rapport with peers and customers.

EDUCATION

The minimum level of education desired for candidates in this position is a Associate's degree or equivalent experience.

REQUIRED SKILLS

Service/Creating a Differentiated Service Experience/ADVANCED

Service/Demonstrating Service Discipline/FOUNDATION

Technology/Leveraging Technology/FOUNDATION

DESIRED SKILLS

General Business/Maximizing Work Practices/FOUNDATION

Leadership/Driving a Culture of Compliance/FOUNDATION

Service/Handling Service Challenges/FOUNDATION

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Information Technology