Aetna MMA, Sales Support Consultant in Harrisburg, Pennsylvania

Req ID: 42345BR

Telework is available for current WAH employees only; must be in a commutable distance to Blue Bell, PA or Harrisburg, PA.


We are looking for a highly motivated, organized Sales Assistant to support the eastern PA/DE Middle Market Sales/Service team in servicing assigned plan sponsors and brokers. Individual must be a team player who is capable of handling multiple, changing priorities while managing day-to-day responsibilities.

Fundamental Components:

The individual in this role will be supporting the Middle Market Sales/Service team with the mission to ensure that the broker and plan sponsor has an overall positive experience of Aetna. Below is a summary of some of the duties that this individual will perform:

  • Collaborate with Account Executive and/or Account Manager to achieve growth/renewal objectives

  • Acts as liaison between Sales and the Implementation Unit.

  • Collaborate with team members on RFP and Renewal requests, case installation, open-enrollment, plan set-up and eligibility, billing and drafting

  • Assist Broker with sales and enrollment materials, SBCS/plan summaries

  • Assist in reviewing Salesforce and other internal systems for accuracy

  • Assist Brokers with Commission questions/updates, and licensing updates/renewals

  • Assist with other request including: claim issues and questions, copies of ID cards/Request new ID cards, and pull member ID list


    Must be a self starter who is highly organized

    Must be able to work and learn independently while also acting as a team player

    Excellent verbal and written communication skills required

    Must be comfortable multitasking

    Must be adaptable and comfortable with change

    Experience with Microsoft Office: Word, Excel, PowerPoint and Outlook

    Foundational understanding of health insurance is a plus


    The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.


    Insurance/Life, Health & Accident License (PA) is desired


    Functional - Sales & Service/Sales administration, support, reporting/1-3 Years

    Functional - Sales & Service/Account Management/1-3 Years

    Functional - Marketing/Sales support/1-3 Years

    Functional - Sales & Service/Self insured/stop loss products/1-3 Years

    Functional - Sales & Service/Fully insured products/1-3 Years


    Technical - Desktop Tools/Microsoft PowerPoint/1-3 Years/End User

    Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User

    Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User


    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service