Aetna Communications Manager/Sr Consultant - 42506BR in Hartford, Connecticut

Req ID: 42506BR


This position can work from our New York, NY office or our Hartford, CT office locations.

The Senior Communications Consultant will lead the communications supporting Aetnas continuous improvement program, Achieving Business eXcellence (ABX). A fast paced, innovative and growing organization, this team requires a high-energy professional with a strategic mindset and exceptional attention to details. With a focus on managing internal communications, you should have a knack for simplifying difficult concepts into relatable material. As a member of the Enterprise and Function Communications team, youll design and drive both the strategy and execution of communication efforts with a passion for changing culture and driving results.

Fundamental Components:

Partner with the Director, Core Operations, and ABX leadership to develop and deliver innovative internal communication strategies and clear narratives that engage Aetna associates to focus on continuous improvement

Develop world-class strategic positioning, messaging, content and collateral

Manage communications to all Aetna employees including clear, consistent and frequent messaging from the Vice President of ABX regarding key initiatives, changes and progress

Drive messaging across multiple platforms including internal social media, emails, internal blogs, SharePoint, etc.

As primary lead for the ABX brand, ensure consistent design and messaging for executives and associate-level presentations, reports, etc.

Write, review and edit communications content on such topics as organizational announcements, employee recognition and key updates

Manage and interpret analytics and trends, and make recommendations based on this data

Develop measurement criteria to effectively evaluate communications and programs

Minimum Education

Bachelors degree in Communications, Public Relations, Journalism, Marketing, English or a related field


Eight+ years of communications experience in a Fortune 50 company

Internal communications expertise including demonstrated ability to work in a collaborative, fast paced environment

Excellent writing, editing, creative and verbal communication skills.

Superior project management and presentation skills

Lean/Six Sigma knowledge desired

Five years of healthcare, or health insurance industry analytic experience desired

Experience with multiple communications platforms, technology, web, social media, etc.

Ability to build relationships, integrate strategies and collaborate with other communication professionals toward a common goal

Critical Skills

Creative thinker and strong, versatile writer with the ability to juggle unanticipated urgent needs

High level of comfort with advising senior leaders and serving as trusted counsel

Translates organizational strategies into clear objectives and business action

Successfully works across Aetnas functions, segments and markets to get things done


Eight + years of communications experience in a Fortune 50 company

Lean/Six Sigma knowledge desired

Five years of healthcare, or health insurance industry analytic experience desired


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Communications/Employee communications/4-6 Years

Functional - Communications/Communication Development - Executive level presentations/4-6 Years

Functional - Communications//


Growing team in an innovative industry

Opportunity to lead communications for an enterprise-wide organization with significant impact on Aetna's long-term success

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.


Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Communications