Aetna Lead Business Consultant in Hartford, Connecticut

Req ID: 36558BR


Aetna Business Excellence (ABX) has an exciting opportunity as a Lead Business Consultant (Commercial and Service Operations). Lead Business Consultant will work closely with business, operations and technology leaders across the company to drive critical transformations that delivers on the company's vision. Must have strong analytical skills with Lean, Six Sigma background.

Fundamental Components:

-Develop and deploy the critical elements of a Lean Operating System focused on operational excellence, cost reduction, employee engagement and increased customer satisfaction.

-Partners with Lean Transformation Leaders to develop customer-centric focus within specific areas of the company.

-Partners with specific business areas to help identify areas of focus, quantifying critical process elements such as number of FTEs, systems accessed and cost elements.

-Train employees on the lean tools and lead/facilitate Business Process Value Stream Design and lean events

-Develop metrics and tracking mechanisms designed to update management and employees and measure progress against objectives.

-Ensures all regulatory and compliance measures are met within global guidelines when designing and implementing change.


10+ years experience with several of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting.

Experience with enterprise-wide and/or cross-functional large scale initiatives with high degree of complexity.

Experience with Process continuous improvement needed and any Lean Six Sigma experience desired


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Leadership/Driving Change/MASTERY

Leadership/Driving Strategic and Organizational Agility/MASTERY

Service/Improving constituent-focused Processes/MASTERY

Continuous Process Improvement work/MASTERY


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

We conduct pre-employment drug and background testing. Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Management