Aetna Project Manager in Jacksonville, Florida

Req ID: 38066BR


Project Manager supporting MM OTS internal implementation.


  • Support Middle Market Off the Shelf by ensuring our operations are performing in compliance with market expectations and remove roadblocks and develop action/remediation plans.

  • Support additional compliance initiatives by operationalizing projects that are the result of customer audits, offshoring/onshoring, and other legislative requirements.

  • Respond to requests for assistance from our Product Management teams regarding plan design issues. Identify root cause, develop action plans, and operationalize solutions.

  • Build and Maintain cross functional relationships

  • Manage Middle Market Off The Shelf governance requests against specific approval criteria, manage exception list, and work to ensure exceptions are coded.

  • Escalates issues requiring resolution on a timely basis.

  • Communicates with market teams and business partners to ensure full awareness of and compliance with Product Design & Implementation processes.

  • Identify gaps and recommend enhancements related to new and/or existing workflows.

  • Represents Product Design & Implementation while participating in Enterprise projects and committees.


    2+ years related work experience.

    Proven track record meeting project dates.


    The minimum level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


    Functional - Management/Management - Project management (non-IT)/4+ Years.

    Functional - Sales & Service/Sales administration, support, reporting/4+ Years.


    Technical - Database/Intuit QuickBase/1+ Years/End User.

    Technical - Desktop Tools/Microsoft Visio/1+ Years/End User.

    Technical - Desktop Tools/Microsoft Project/1+ Years/End User.

    Technical - Desktop Tools/Microsoft SharePoint/1+ Years/End User.


    Leadership/Collaborating for Results/FOUNDATION.

    Leadership/Driving Change/ADVANCED.


    General Business/Communicating for Impact/ADVANCED.

    Leadership/Developing and Executing Strategy/ADVANCED.

    Leadership/Driving a Culture of Compliance/FOUNDATION.


    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Management