Aetna Digital Product Owner in New York, New York
Req ID: 37276BR
Want to help build a healthier world? ActiveHealth Management is a national leader in population health management, passionate about helping every person achieve his or her best health. ActiveHealth collaborates with employers, health plans, governments and providers currently helping more than 25 million people live their healthiest lives. ActiveHealth is constantly innovating to provide personalized insights through our clinical and consumer analytics, care management and wellbeing programs to help our customers improve quality of care, lower healthcare costs, and drive sustained consumer engagement and behavior change. ActiveHealth Management is an independent subsidiary of Aetna (NYSE: AET). To learn more, visit activehealth.com or follow the company at twitter.com/ActiveHealthMgt.
We are currently seeking an experienced Digital Product Owner for our New York, NY location, who will lead our effort to integrate Aetna Care Management applications with ActiveHealth's consumer facing Digital platforms. Successful candidate would lead an initiative to better connect coaches and clinicians with consumers and provide Aetna membership better access to Digital tools to help motivate and learn skill building techniques. We are looking for somebody who is passionate about building and managing digital engagement that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out, and optimize digital products that deliver the companys vision and strategy. The Digital Product Owner will be involved with significant collaboration across marketing research, clinical, product, third party development, internal IT and other stakeholders to define and build products from existing ideas and help to develop new ideas based on customer research and industry trends.
The ideal candidate has experience creating digital applications for consumers, preferably with some knowledge of a highly regulated industry and the related implications. Essential Functions: Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Create buy-in for the product vision both internally and with key external partners Translate product strategy into detailed requirements and prototypes Scope and prioritize activities based on business and customer impact Work closely with engineering teams to deliver with quick time-to-market and optimal resources Drive product launches including working with marketing, account management, and other product management team members Develop and implement company-wide go-to-market plans, working with all departments to execute to agreed milestones.. Document customer, business, functional/development requirements, use cases, user personas, measurement plans, s as well as A/B and multivariate testing plans as they relate to feature roll-out. Participate in the creation of wireframes, user flows and user experience requirements. Ensure voice of the customer is deeply ingrained in all products by conducting all manner of customer research, including behavioral data analysis, surveys, focus groups, usability studies, conjoint analysis and beta programs where appropriate. Conduct competitive analysis and keep abreast of industry best practices as it might inform new product development and existing product evolution.
5+ years of related industry experience
5+ years of related product management experience with large software development projects
1-3 years of agile experience
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
Functional - Marketing/Product development/4-6 Years
Functional - Marketing/Market Research/1-3 Years
Functional - Marketing/Competitive intelligence/1-3 Years
Functional - Planning/Strategic/1-3 Years
Technical - Desktop Tools/Microsoft PowerPoint/4-6 Years/End User
Technical - Subject Disciplines/Business Process Management/1-3 Years/End User
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Job Function: Marketing