Aetna Account Manager in Omaha, Nebraska

Req ID: 43729BR

POSITION SUMMARY

This position would handle multiple accounts require great communication, detail oriented and strong organizational skills, Position would be client facing would deal with day to day concerns, resolution of items as well as building a strategic partnership. 3-5 years client service or account management experience.

Fundamental Components:

This position will be required to mandatory compliance checks.

BACKGROUND/EXPERIENCE desired:

3-5 years client service or account management experience.

EDUCATION

The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Customer Service/Customer Service - Member Services - Traditional products/1-3 Years

TECHNOLOGY EXPERIENCES

Technical - Desktop Tools/TE Microsoft Excel/1-3 Years/

Technical - Desktop Tools/Microsoft PowerPoint/1-3 Years/

Technical - Desktop Tools/Microsoft Outlook/1-3 Years/

REQUIRED SKILLS

Leadership/Driving a Culture of Compliance/ADVANCED

Service/Handling Service Challenges/ADVANCED

Service/Working Across Boundaries/ADVANCED

DESIRED SKILLS

General Business/Managing Sales Relationships/FOUNDATION

Leadership/Fostering a Global Perspective/FOUNDATION

Service/Demonstrating Service Discipline/ADVANCED

Telework Specifications:

A review of WAH will take place at 6 months after hire date for potential approval.

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Customer Service