Aetna Manager of Care Management in Philadelphia, Pennsylvania

Req ID: 42774BR


The ideal candidate will provide Oversight and Management of clinical team processes including the organization and development of high performing teams for our Care Management and Special needs Unit (SNU).

Fundamental Components

  • Reinforces clinical philosophy, programs, policies and procedures

  • Communicates strategic plan and specific tactics to meet plan

  • Ensures implementation of tactics to meet strategic direction for cost and quality outcomes

  • Accountable for the day to day management of teams for appropriate implementation and adherence with established practices, policies and procedures

  • Identifies opportunities to implement best practice approaches and introduce innovations to better improve outcomes

  • Participate in meetings with members, providers and vendors

  • Works closely with functional area managers to ensure consistency in clinical interventions and documentation

  • Develop, initiate, monitor and communicate performance expectations

  • Ability to evaluate and interpret data, identify areas of improvement and focuses on interventions to improve outcomes

  • Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills

  • Assesses development needs and collaborates with others to identify and implement action plans that support the development of high performing teams

  • Constantly demonstrates the ability to serve as a model change agent and lead change efforts

  • Accountable for maintaining compliance with policies and procedures and implements them at the employee level


    5+ years in clinical area of expertise is required

    LCSW or RN is required

    Previous management experience is required

    Managed care experience is preferred

    Experience analyzing data is a plus

    Telework Specifications:

    Telework flexibility with office based responsibility (meetings, new staff training, leadership meetings etc.)


    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care