Aetna SCCM Administrator in Phoenix, Arizona

Req ID: 38010BR

POSITION SUMMARY

As a member of Aetna's Digital Workspace Solutions team, you will have a unique and exciting opportunity to implement and support technologies for software delivery to a world class digital workspace for a Fortune 50 company. This position will focus on deployment and management of software delivery technologies to create efficiencies, improve user experience, manage risk and enable the business to achieve superior customer service.

FUNDAMENTAL COMPONENTS

Using SCCM 2012 or higher and/or similar tools, provide technical support in the evaluation, installation and monitoring of a distributed computing environment. Candidate will be expected to interface with end-user staff, management and vendors in the identification and resolution of computer system software problems. Participate in the development and maintenance of release management controls and standard installation and upgrade methodologies. Identify opportunities and make recommendations to improve efficiency, performance and overall service in the distributed computing environment. Resolve inter-product dependencies, prioritize and coordinate problem resolutions across organizations, escalating as needed.

BACKGROUND/EXPERIENCE DESIRED

  • Computer Science or IT degree is preferred.

  • 3+ years of work experience with SCCM.

  • Knowledge of global software distribution concepts, specifically SCCM and Microsoft Application Virtualization required.

  • Commitment to customer service and willingness to learn new products and technologies.

  • Trouble shooting skills providing Level 3 support.

  • Working knowledge of Microsoft SQL Server queries a plus.

EDUCATION

The minimum level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Information Technology/Application maintenance & support/4+ Years

REQUIRED SKILLS

General Business/Maximizing Work Practices/FOUNDATION

Leadership/Collaborating for Results/FOUNDATION

Technology/Leveraging Technology/ADVANCED

TELEWORK SPECIFICATIONS

Work Locations: Hartford CT or Phoenix, AZ.

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Information Technology