Aetna UM Clinical Consultant adult in Phoenix, Arizona

Req ID: 38007BR


**Please note: This position is located in our Phoenix, AZ office and is not a work-from-home opportunity.

Requires one of the following: State of AZ active licenses: Mental Health/Licensed Clinical Social Worker (LCSW), Mental Health/Licensed Professional Counselor (LPC) or Nursing/Registered Nurse (RN).

Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program focused on utilization review of Adult Behavioral Inpatient Hospitalizations and/ or other levels of care. Utilizing clinical skills to shape care and ensure coordination of discharge planning from inpatient hospitals. Applies critical thinking and is knowledgeable in clinically appropriate treatment, evidence based care and clinical practice guidelines.

Fundamental Components:

Utilizes clinical experience and skills in a collaborative process to assess appropriateness of treatment plans across levels of care, apply evidence based standards and practice guidelines to treatment where appropriate. Coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members.

Provides triage and crisis support. Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage. determination/recommendation along the continuum of care facilitates including effective discharge planning.

Coordinates with providers and other parties to facilitate optimal care/treatment. Identifies members at risk for poor outcomes and facilitates referral opportunities to integrate with other products, services and/or programs. Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization. Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.


3-5 years of direct clinical practice experience post masters degree in behavioral health settings . Managed care/utilization review experience preferred. Effective communication skills, both verbal and written. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment . Position requires proficiency with computer skills


The highest level of education desired for candidates in this position is a Master's degree.


Mental Health/Licensed Clinical Social Worker is desired

Mental Health/Licensed Professional Counselor is desired

Nursing/Registered Nurse (RN) is desired


Functional - Clinical / Medical/Concurrent review / discharge planning/1-3 Years

Functional - Clinical / Medical/Direct patient care (hospital, private practice)/1-3 Years


Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User

Technical - Desktop Tools/Microsoft Word/1-3 Years/End User

Technical - Desktop Tools/TE Microsoft Excel/1-3 Years/End User

Telework Specifications:

potential after training and 6 months. Based on performance and business needs.


Mercy Maricopa Integrated Care (MMIC) is looking for caring people who share our vision of recovery and integrated care. Mercy Maricopa Integrated Care is a great place to work. As an employee, not only will you be helping others, youll be part of a team just as dedicated as you. Our company values diversity and is dedicated to helping you achieve your career goals. serve as an model change agent and lead change efforts Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance with policies and procedures and implements them at the employee level

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Health Care