Aetna Medicare Engagement Manager in Richmond, Virginia

Req ID: 42839BR

POSITION SUMMARY

Please note: This position will ideally be located in our Richmond, VA office

The Medicare Engagement Manager is a critically important role within Aetna's value based contracting efforts. This position works daily with groups to convince them to first engage with the ideas of Value based contracting and then convinces them to change. It is a significant part of Aetna's future vision.

Fundamental Components:

The Medicare Engagement Manager will report to the Medicare GM and will own accountability for multiple Medicare Provider Collaborations. These are the most important provider relations that Aetna has in the market. The Engagement Manager is responsible for coordinating all types of account servicing in order to implement, maintain operations, and realize benefits according to the value-based contract (VBC) arrangement. Through active client management, systemic analyses, and consultancy, he/she ensures the achievement of financial, clinical, and operational VBC goals. He/she will interact / convince providers and their organizations to change from a Fee For Service model of reimbursement and care to a Value Based model based on payment for health and improvement of a population. The EM will meet with groups on a regular basis to handle provider requests and concerns while managing routine servicing operations to realize the terms of the VBC and responding to ad-hoc requests and issues raised by providers and Aetna. He/she will coordinate cross-functional groups across the wider Aetna organization to carry out these servicing activities. He/she works to ensure that the providers and Medicare Provider Collaborations are functioning successfully and the VBC arrangement is working to improve quality of care while reducing costs. In addition, this individual will work collaboratively with the Aetna local and National Network, Operations, Sales and other teams in the development, coordination, execution and management of Medicare Network Provider Collaboration strategies in defined geographies to support Medicare Advantage growth and performance improvement opportunities. Drive success in the Aetna Medicare Provider Collaboration Program by: - Actively managing the relationships with the provider groups - Coordinating cross functional teams of care management, local market and informatics to support critical engagement activities and to achieve and surpass performance targets - Continually improving quality and efficiency measures and performance - Defining and implementing enhanced operational, systems, and reporting requirements - Managing all contractual requirements This position will also engage the Provider Collaboration groups with the Local Aetna Network teams in an effort to renegotiate complex collaboration and shared risk agreements to achieve desired engagement, quality, and financial outcomes.

BACKGROUND/EXPERIENCE desired:

10+ years managed care / health industry experience.

Multiple years proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes.

Proven record managing complex projects and or programs that resulted in cost savings.

Experience w/ Medicare Quality Measures helpful

Project management experience.

Demonstrated Negotiation ability

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - General Management/Process & quality improvement/4-6 Years

Functional - Network Management/Contract negotiation/4-6 Years

Functional - Project Management/Project Leader/4-6 Years

REQUIRED SKILLS

Sales/Negotiating collaboratively/MASTERY

Leadership/Driving Change/MASTERY

Service/Creating a Differentiated Service Experience/ADVANCED

DESIRED SKILLS

Finance/Creating Profitable Partnerships/MASTERY

Leadership/Engaging and Developing People/MASTERY

General Business/Ensuring Project Discipline/MASTERY

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management