Aetna UM Nurse Consultant in San Antonio, Texas

Req ID: 38002BR


Telework specifications: Internal Candidates currently in the San Antonio, TX area can be considered for Telework. Employee will come into office for Plan Sponsor meetings. Must be Texas based as required by the Plan.

Hours: Monday-Friday (8-5 or 9-6 Central time, with a rotation once every other week 11 am-8 pm Central)

Positions include Precertification, Concurrent Review, and Retro Review.

Must be Texas Based as required by the Plan. The Utilization Manager gathers clinical information, applies appropriate clinical criteria/guidelines, policies, procedures, uses clinical judgment to render coverage determinations/recommendations along the continuum of care and communicates with providers and other parties to facilitate care/treatment. You will identify members for referral opportunities to integrate with other products, services and/or programs and opportunities in order to promote quality effectiveness of Healthcare Services and effective benefit utilization. In addition, as a UM Nurse Consultant you will utilize your clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program including but not limited to; precertification, pre determination, concurrent review, retro review, and discharge planning activities of the Department of Defense members. This is a telephonic position which involves sitting for extended periods, talking on the telephone and typing on the computer. Typical business working environment with productivity and quality expectations.

Fundamental Components:

This position requires an RN with an unrestricted active license.

3-5 years of clinical experience required

UM Nurse Consultants require: - Effective communication skills, both verbal and written, and the ability to effectively and credibly discuss routine and complex care situations with both external and internal clinicians. - Intellectual humility, empathy, integrity, courage, and confidence to drive fair and purposeful and appropriate decisions. - The ability to prioritize and effectively adapt to a fast paced changing environment.

Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.


Managed Care experience preferred

Discharge Planning Experience is Preferred


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Nursing/Registered Nurse (RN) is required


Functional - Medical Management/Medical Management - Managed Care/Insurance Clinical Staff/1-3 Years

Functional - Nursing/Medical-Surgical Care/4-6 Years

Functional - Nursing/Discharge Planning/4-6 Years

Functional - Nursing/Case Management/1-3 Years


Technical - Desktop Tools/Microsoft Outlook/4-6 Years/End User

Technical - Desktop Tools/Microsoft Word/4-6 Years/End User

Technical - Desktop Tools/Microsoft Explorer/4-6 Years/End User

Technical - Computer Operations/System and Console Operations/4-6 Years/End User


Benefits Management/Interacting with Medical Professionals/ADVANCED

General Business/Applying Reasoned Judgment/ADVANCED

Leadership/Collaborating for Results/ADVANCED


Benefits Management/Maximizing Healthcare Quality/FOUNDATION

Leadership/Driving a Culture of Compliance/FOUNDATION

Service/Providing Solutions to Constituent Needs/ADVANCED


This is a fast paced unit with participants who often have complex nursing needs. Our UMNCs must be able to work efficiently with providers, participants, and families to determine gaps in medical care and be able to assist in comprehensive discharge planning. This is a San Antonio based team dedicated to the Department of Defense plan sponsor.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position

Job Function: Health Care