Aetna CA MCD Community Outreach Coordinator in San Diego, California

Req ID: 37946BR

California Medicaid, Community Outreach Coordinator

The Community Outreach Coordinator is responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness within the Medicaid or Medicare population and the community. Responsible for developing and maintaining relationships with community contacts. Maintains marketing guideline compliance with the appropriate states laws and regulations. Routine travel is required with personal and reliable vehicle.

Fundamental Components:

(*) Develops, facilitates, and implements outreach activities, special events, programs, and presentations to increase awareness of the health plans presence in the community.

(*) Seeks out and secures event sponsorship. Responsible for building and maintaining relationships with community contacts.

(*) Responsible for event logistics including reserving space, catering, communication, distributing materials, facilities support, and other similar activities. Monitors and/or participates in the preparation and tear down for the event.

() Manages on-site event staffing and handles any problems or emergencies that may arise. Acts as contact for all sponsors and event providers. Assures proper documentation for membership and leader driven activities and events. () Gives individual or group presentations to potential sponsors and members. May conduct new member orientations and lead generating events and activities.

(*) Provides recommendations and status updates to the department management team as required. Produces and maintains a community events calendar to assist the department with community and member awareness. Performs other duties as required.


(*) 3-5 years customer service experience; previous experience working with the Medicaid or Medicare population preferred

(*) Demonstrated written and verbal communication skills; able to present information to various audiences; bilingual skills

(*) Spanish speaking-strongly desired; excellent interpersonal and negotiating skills

(*) Ability to work independently and travel alone.


The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

Telework Specifications:

Telework may be available for this position; position requires routine travel within the state. Offices anticipated in San Diego and Sacramento.


Excellent interpersonal and negotiating skills Ability to work independently and travel alone. Valid drivers license in good standing and access to a reliable vehicle required. Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications. Able to work a flexible schedule including weekends and off-shifts as required. Minimal overnight travel may be required

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Marketing