Aetna Client Solutions Manager of Account Execs (Self-funded business) - 38621BR in Tampa, Florida
Req ID: 38621BR
The Client Solutions Manager is responsible for providing management oversight to a team of Account Executives and leadership and training support to Account Managers. They are accountable to provide training, support and guidance on escalated client issues and support development of client strategy. The primary focus is internal leadership to drive revenue and membership retention outcomes in the Southeast.
The Client Solutions Manager is responsible for providing management oversight to a team of Account Executives and leadership and training support to Account Managers. Through strong leadership and coaching, they will drive client satisfaction, revenue growth and member retention outcomes for clients based in the Southeast. This position is responsible for the team supporting clients in the 100-299 segment in the Southeast and focuses on the growing self funded business administered by Meritain Health.
Experience with providing guidance and support to Account Executives and Account Managers to develop strategy that will satisfy, retain and grow our business
Management of staff to include frequent one on one meetings, team meetings and trainings
Evaluate escalated needs; act as an internal advocate to drive resolution
Maintain strong understand of healthcare product offerings and business process
Forecasting and planning
Healthcare self-funded, self-insured experience required
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Insurance/Licensed Life and Health Producer is desired
Functional - Management/Management - Plan Sponsor Services/4-6 Years
Functional - Management/Management - Sales and Renewals/4-6 Years
Flexible Telework--office based preference Tampa office (may consider Atlanta GA and Columbia SC)
ADDITIONAL JOB INFORMATION
Fast growing competitive business, additional incentive compensation program, experienced team.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Job Function: Sales and Service