Aetna Joint Venture Client Manager in Arlington, Texas

Req ID: 51588BR


The Business Program Senior Project Manager (Joint Venture Client Manager) will provide support during Business Development negotiations and will serve as the implementation and on-going operational lead for sold transactions. The Client Manager will partner with internal and external teams to proactively identify and address critical implementation/operational issues in order to ensure successful performance throughout the life of the contract.

Fundamental Components:

During Business Development process, evaluates key contractual terms and, through a due diligence process, determines how to achieve operational success working with internal and external partners

Participates in partner working sessions

Understands detailed operational requirements and ensures contractual terms are achievable

Manages operational sign off process across all functional areas

Acts as the implementation and on-going project lead for sold Joint Venture transactions

Responsible for ensuring the terms of the MRA/MSA are operationalized

Facilitates function and cross functional workgroups and establishes appropriate accountability

Ensures regulatory requirements are met

Establishes timelines and deliverables

Actively reports and resolves issues; removes barriers to successful implementation/operations

Collaborates with stakeholders internally and externally to ensure successful implementation/operations of Joint Venture deals

Manages partner expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates

Works with the technology lead(s) to support technology prioritization and delivery to ensure adequate infrastructure to support Joint Venture requirements

Ensures flexible, re-usable approach for future Joint Venture implementation/operations by developing and maintaining a standard project plan

Develops playbooks, toolkits and additional resources to facilitate the implementation of future Joint Ventures

Continuously refines and improves efficiency of the implementation process

Conducts analysis to support the creation of executive and steering committee presentations

Provides accurate, timely and insightful analysis in response to ad hoc requests

Recognized as an expert or thought leader within the company

Impacts segment, region, or function results, anticipating business and/or regulatory issues and influencing internal practices

Anticipates and solves highly complex problems with broad impact on the business area

Leads projects with notable complexity and risk with business area implications

Requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies and serves as thought leader


8+ years of hospital system and/or health insurance industry experience, ACO / managed-care experience preferred

8+ years of client management

5+ years of project management experience in a health plan, health system or provider organization

Proven ability to interact with, influence and collaborate with clients at all levels

Experience managing matrixed staff with ability to leverage non-directs to complete tasks.

Proven track record managing complex projects and or programs that resulted in cost savings.

Knowledge of healthcare and insurance industry.

Good interpersonal and communication skills and ability to form strong client relationships.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

Telework Specifications:

Preferred location is Dallas/Forth Worth, TX.


10+ years of experience overall and 5+ years of hospital system and/or health insurance industry experience; deep knowledge of the health care industry

Previous implementation or project management experience preferred

Proven track record in meeting project milestones and negotiating for resources

Excellent verbal and written communication skills

Highly organized and able to quickly prioritize multiple assignments

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Job Function: Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.