Aetna Salesforce Configurator in Burlington, Massachusetts

Req ID: 57221BR


The Salesforce Configurator is a critical role for Aetna's Clinical technology enablement team. This is a hands-on position and the candidate will collaborate and consult with key stakeholders in business, program management and IT/COE to deliver on key Clinical business initiatives. The ideal candidate is a self-starter, detail oriented, organized, and able to work on multiple tasks simultaneously in a fast-paced and changing environment. If you are looking to make a foot print in an industry that is continuously evolving, you will want to consider being part of our team.

Position can be based at any Aetna location.

Fundamental Components:

Basic Qualifications:

  • Performs technical analysis, design, configuration and implementation support for Salesforce customizations

  • Proven ability to translate business needs into process or system improvements using configuration rather than coding

  • Strong influencing and communication skills. Conversant with both technical and business audience

  • Work with a cross-functional Scrum team to maintain and enhance Salesforce Service and Sales Cloud applications in iterative release cycles

  • Technical leadership, setting best practices including configuration, deployment, testing (unit and systems), and iterative refinement

  • Seek out opportunities to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace

  • Provide technical expertise in identifying, evaluating and developing technology solutions including integrations with other enterprise software solutions

  • Provide support for the deployment tasks and production checkout

  • Troubleshoot and fix defects for planned releases and production issues

  • Work independently to make decisions regarding resolution of issues

  • Writes user stories and acceptance criteria for complex Agile deployments

  • Salesforce Certifications required to be considered for this position: Platform App Builder


Preferred Qualifications:

  • Minimum 3 years of experience in platform experience

  • Fluent in Salesforce Lightning. Extensive experience configuring and deploying Lightning Components

  • Extensive knowledge of user management (Consoles, OWD, Profiles, Permission Sets, and Field Level Security)

  • Develops business automation via Approval Processes, Workflow Rules, Lightning Flows, Process builder

  • Configure Lightning apps/components, page layouts, record types, data fields, Sharing rules, List views

  • Experience with configuring Salesforce Knowledge, Omni-Channel, CTI and Communities

  • Experience using Salesforce tools and utilities (Data Loader, Eclipse IDE, ANT Migration tool, Selenium, DemandTools)

  • Extensive Knowledge of SOQL

  • Creates ad hoc and customized report types, reports and dashboards

  • Salesforce Certifications preferred to be considered for this position: Administrator or other SFDC specialization


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.



Dollar-for-dollar match up-to 6% of your 401(k) contributions! Position is available to any Aetna location Health care (HSA/FSA), dental, vision benefits, PTO $200/yr towards wellness - gym membership, Fitbit, treadmill Up-to $5K a year toward tuition reimbursement Reimbursement also available for additional Certification, Training & Conferences

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.