Aetna Billing Analyst in Chicago, Illinois

Req ID: 50328BR


Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift offers various billing and insurance carrier reconciliation services to customers in conjunction with the delivery of benefits administration services and technology. The primary focus of this role will be on healthcare exchanges, although there are also COBRA and Retiree administration customers as well.

Fundamental Components:

The Billing Analyst is responsible for client billing and accounts receivable analysis. Responsibilities include, but are not limited to:

Process monthly invoices to employers for employees enrolled in benefit plans while following quality assurance processes to prevent error

Manage the resolution of any discrepant items on the invoices generated

Contribute to the reconciliation of various reports during the billing process

Manage internal and external inquiries regarding billing and accounts receivable

Partner regularly with the Client Service teams and Call Center to ensure vetting, integration and sharing of processes, and that information is shared in a timely manner with a focus on the overall client relationship with bswift

Prepare monthly insurance carrier payments along with the underlying reconciliation

Assist in the broker / carrier commission administration

Continuously work with the team to improve the processes, workflow, and controls and maintain/manage process documentation


Two to three plus years of experience in billing or accounting processes

Benefits, Carrier or Broker experience

Experience with reconciling activities.

Strong Microsoft Excel skills (V-Lookup, Pivot Tables, etc.)

Familiarity with internal controls processes, preferably SOX compliance

Strong communication skills, ability to be client-facing

Strong understanding of accounting principles.

Self-starter with a positive personality who can contribute to the bswift culture

Bachelors Degree in Finance or Accounting


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


This is an exciting time to join the Billing Products and Services (BPS) team as we are growing rapidly. This will be a role that you will have the opportunity to leave your own mark by helping to develop new processes and efficiencies. As we continue to grow, new growth opportunities will be available within the BPS team.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Customer Service