Aetna Project Lead (49770BR) in Chicago, Illinois

Req ID: 49770BR


Accountable for the development, implementation and ongoing management of Aetna Better Health of IL's NCQA reaccreditation project which impacts process, product, and function; the project will run continually in duration.

Fundamental Components:

  • Develops and implements strategic project plans to achieve business goals

  • Proactively leads the Plan's NCQA project, and other projects as assigned, by setting direction of project, creating and maintaining project plan, timeline identifying key milestones, and resources needed to achieve project goals

  • Identifies gaps and recommends enhancements related to new and/or existing projects, services, and workflows based on broad view of the organization

  • Solicits and evaluates internal and external customer feedback to enhance continuous quality improvement

  • Responsible for managing the budget and/or financial implications of assigned projects

  • Group facilitation influencing cross-functional/segment and external parties (e.g., vendor management)

  • Identifies issues that may stall or delay project and addresses them by resolving the issue(s) or creating an alternative solution, escalates issues as appropriate with recommendation of possible solutions

  • Tracks progress and communicates project(s) status on a regular basis to the NCQA Oversight Committee and impacted parties

  • Builds communication plans for education, milestone status, issue resolution, implementation and execution to ensure all impacted parties (up stream, down stream, and horizontal) are informed and up to date on barriers and next steps with clear deadlines

  • Effectively and concisely communicates with all levels of the organization; ability to summarize information succinctly

  • Ability to hold meetings that achieve meeting goals within schedule timeframe

  • May mentor and informally manage others to achieve project goals

  • Advocates for change that may require influencing others to see the value in project, goals and milestones including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment and project success

  • Exhibits strong organization, communication (verbal and written), and leadership (influence and motivate others to achieve goals/milestones) skills


  • NCQA experience strongly preferred to successfully lead this cross-functional project

  • Proven track record in meeting project milestones, deadlines, and negotiating for resources

  • Proven communication skills both written and verbal

  • Past experience includes development and management of budgets

  • Past positions required acting as a project lead, directing a cross-functional team that did not report directly to you

  • Proven ability to affect change, strong interpersonal skills to mitigate or resolve conflict, and motivate others

  • Solid Project Management and (direct or indirect) supervisory skills


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Project Management/Project Management Professional, PMP is desired

Project Management/Certified Associate in Project Management (CAPM) is desired


Functional - Project Management/Cross-functional project management/4-6 Years

Functional - Quality Management/FE NCQA accreditation/1-3 Years

Functional - Management/Management - Process and quality improvement/4-6 Years

Functional - Communications/Employee communications/1-3 Years


Technical - Desktop Tools/Microsoft Word/4-6 Years/End User

Technical - Desktop Tools/TE Microsoft Excel/4-6 Years/End User

Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User


General Business/Applying Reasoned Judgment/MASTERY

General Business/Ensuring Project Discipline/MASTERY

Leadership/Driving a Culture of Compliance/ADVANCED


General Business/Demonstrating Business and Industry Acumen/ADVANCED

Leadership/Collaborating for Results/ADVANCED

Leadership/Developing and Executing Strategy/ADVANCED


This position is ideal for someone who has NCQA experience, and this is a great opportunity to lead a large cross-functional project for which success is critical to the Health Plan. There is a tremendous amount of collaboration required as well as independent functioning required for this role.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Job Function: Management