Aetna Outreach Coord, HEDIS in Dallas, Texas

Req ID: 53300BR


This positions will provide telephonic member and provider education on preventive health screenings and disease monitoring testing to increase compliance with HEDIS quality measures. This position will also include travel to provider offices, discussions with providers on alternative options for medical record collection, and data entry/scanning of medical records.

Fundamental Components:

-Phone calls to members/providers to educate on preventive health screenings/disease monitoring testing

-Collection of medical records telephonically from provider offices

-Travel to provider office locations 10-25% of time

-Educating providers on HEDIS

-Promoting alternative methods of record collection such as remote EMR access/data feeds

-Reviewing medical records for HEDIS data

-Data entry

-Scanning documents


Healthcare experience

-Medical terminology

-Advanced phone skills

-Advanced communication skills

-Advanced customer service skills

-Moderate office equipment experience (scanner, flash drive, ipad, copier, fax, computer)

-Moderate to Advanced Microsoft Office experience (word, excel, outlook)


The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

Telework Specifications:

Part-Time Telework (3 days office-based, 2 days telework)


The is highly visible role. The candidate will have the opportunity to be apart of a national team with huge opportunity for growth.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Quality Management