Aetna Senior Monitoring Engineer in Denver, Colorado

Req ID: 52545BR

POSITION SUMMARY

The Sr. Monitoring Engineer will be integral in providing transparency of an ecosystem and allowing the company to understand real-time user experience of an application. The role also provides support employees the ability to proactively identify issues and resolve them prior to resulting in customer impact, while also assisting users with the ability to quickly identify and troubleshoot issues when they do occur.

Fundamental Components:

  • Create end-to-end user experience monitoring solutions using automation skills, as well as enterprise tools such as New Relic, AppDynamics, AWS CloudWatch and Splunk

  • Create multi-tiered yet intuitive enterprise dashboards that visualize a current state of user experience

  • Provide engineering and operational support for the monitoring tools and enterprise dashboards

  • Create solutions to fill gaps in the monitoring and alerting space

  • Provide training for junior staff on existing and new technologies

  • Develop, document, and socialize monitoring and alerting standards and best practices

  • Test and validate monitors are producing accurate results

  • Provide views into overall health of applications and systems

  • Work with Product and Engineering teams to get ahead of new capabilities for an application/ecosystem

  • Continuously assess and improve processes within your scope, including the impact on upstream and downstream groups, and recommend improvements in processes you and the team interact with

  • Demonstrate an entrepreneurial perspective (envisioning new and innovative ideas and approaches and taking them to fruition)

    BACKGROUND/EXPERIENCE desired:

  • 5 or more years in a software development, scripting and/or infrastructure role

  • 3 or more years of hands-on experience with enterprise monitoring technologies such as Splunk, AWS CloudWatch and application performance monitors (New Relic, AppDynamics)

  • 3 or more years providing monitoring and alerting services in cloud environments

  • Intermediate to advanced knowledge of AWS, Splunk, ELK, and scripting languages such as Python

  • Knowledge of Agile (SAFe) methodologies

  • Excellent verbal and written communication skills

  • Ability to conduct complex analysis and present data in a meaningful way

  • Ability to self-organize with attention to detail

  • Open minded, flexible, and willing to listen for other peoples opinions

  • Interpersonal skills necessary to effectively communicate over the phone with a variety of individuals at all technical levels are required

    EDUCATION

    The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

    ADDITIONAL JOB INFORMATION

    Come Join Aetna Digital!

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: CH&S TECHNOLOGY