Aetna Account Director - Medicare Group Sales in Ft Wayne, Indiana
Req ID: 52559BR
Develops and executes effective account management strategies for larger, more complex accounts to meet profitable growth and cross-selling objectives.
Act as senior strategic business partner to constituents (producers, plan sponsors, customers) to optimize the positioning of Aetnas products and services and to attain profitability and membership objectives. (*)
Develops and executes the renewal process ensuring appropriate margins and customer/membership retention targets are achieved. Prepares client for renewal by explaining cost drivers of benefit plan, offers solutions to reduce costs, delivers renewal to client and producer. Formulates complex financial decision recommendations and presents them to management. (*)
Assesses the competitive environment and develops sales strategies to capitalize on market opportunities and drive a competitive advantage. (*)
Accountable for establishing and maintaining relationships with appropriate internal partners, (underwriting, plan sponsor services, medical management, etc.).
Ensure clients are kept informed of any regulatory issues and/or developing healthcare trends potentially impacting their benefits program strategy. Works with clients to make certain that any changes resulting from this activity are appropriately addressed within the context of their business needs and employee benefits strategy. (*)
Leads finalist presentations related to either new business or growth/cross sell opportunities on designated customers. (*)
3-5 years industry or customer service experience.
College degree or equivalent experience
Licensure as required by state: must obtain within 3 months of hire
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Sales & Service/ is desired
Sales & Service/Account Management/1-3 Years
Sales & Service/Strategy development/1-3 Years
Finance/Creating Profitable Customers/MASTERY
General Business/Managing Sales Relationships/MASTERY
Sales/Selling Products and Services/MASTERY
Considered for the right candidate, consideration given to those in or closer to OH, then MI / WI / IN Great Lakes region
ADDITIONAL JOB INFORMATION
Manage for profitable growth
Creates and implements realistic, affordable plans to meet business objectives
Uses rigorous financial and value analysis to manage and enhance profitability
Assesses and adjusts return on value of services to achieve profitability
Monitors results and tackles problems directly and with urgency
Integrates cross-functional interdependencies when making business decisions
Anticipate and respond to marketplace trends
Knowledgeable in current and possible future policies, practices, trends, technology and information effecting Aetnas industry
Effectively projects the impact of future trends in the marketplace and develops strategies to capture sales as a result
Formulates strategies and tactics that convey product or services value proposition
Influences product development to anticipate and respond to marketplace trends
Develop strategies that drive the business
Creates business strategy to drive competitive advantage
Scans environment to anticipate investments that reshape the business to meet emerging market needs
Integrates information from customers, markets, and external trends to define context for decision-making
Conveys a clear sense of Aetnas purpose to capture the energy and align the efforts of the workforce
Drives strategy execution with speed & resolve to create bias for action & first to market urgency.
Identifies and leads shifts in strategic direction as market conditions dictate
Foster a compliant workforce
Models integrity and ethical behavior in all situations
Complies with the laws, regulations and ethical standards that govern our business
Coaches others on the importance of honoring commitments and acting with integrity
Promotes an environment where employees are encouraged to remain ever vigilant and raise concerns to their managers, Business Compliance Officer or other compliance personnel
Takes swift action against those who disregard Aetnas ethical
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Sales and Service
Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.