Aetna Technical Specialist in Grand Rapids, Michigan

Req ID: 56596BR

This position is critical to the bswift billing services organization as it relates to Cobra, Retiree, Leave of Absence and other health products. Individual must be able to write SQL(using SSMS tools) queries using remote stored procedures and perform audits, develop reports, provide data results and have the ability to know how to handle custom-formatted files. Overall expectations are to have solid SQL and database knowledge create solutions to solve business issues and/or write and interpret business requirements.

Fundamental Components:

Duties also include hands-on new development as well as support, maintenance, or enhancement of existing production processes, as it relates to T-SQL databases.

Ensures production reports are accurate and delivered in a timely manner

Provides timely response and resolution of emergency production questions, issues, and defects

Adheres to production support and implementation processes

Ensures production environment stability

Provides analytical services for business data needs and makes recommendations for viable solutions

Addresses data integrity issues as they arise

Troubleshoots data issues, validates result sets, recommends and implements process improvements

Effectively communicates with both technical and non-technical internal users to elicit, capture, develop, and implement customer requirements

Documents production process flows

Works closely with Implementation and Ongoing Teams to meet client service needs

SQL Server Management Studio/Relational DB experience required

One year of hands-on Crystal or SSRS experience preferred.


3-5 years of data interpretation and analysis experience.

Extensive experience with databases as well interpretation and manipulation of related data.

Healthcare background.

Excellent verbal and written communication skills.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Information Management/Database Structures/1-3 Years

Functional - Information Technology/Data / info management & architecture/1-3 Years

FunctionalExperience/FunctionalFocus/1-3 Years


Technical - Development Tools/Microsoft Visual Studio/1-3 Years/Power User

Technical - Development Languages/Microsoft TSQL/OSQL/1-3 Years/Administrator


General Business/Consulting for Solutions/ADVANCED

General Business/Maximizing Work Practices/ADVANCED

Service/Demonstrating Service Discipline/ADVANCED


Technology/Selecting and Applying Technology Solutions/ADVANCED


If you are the type of person that enjoys being creative in problem solving and explore solutions to best solve critical issues and improve operational efficiencies and have the minimum requirements of this position, you will be a fit for our organization and it will be a fulfilling opportunity for you as well.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.