Aetna Network Relations Manager (Large Hospital System/Contracting) in Harrisburg, Pennsylvania

Req ID: 53220BR


Our Eastern Pennsylvania/Delaware Network Management team is looking for driven individual to join their Local Market Network team as a Network Relations Manager. S/He will act as the primary resource for assigned profile of larger and more complex providers (i.e. market/ regional/national, large group or hospital systems) to establish, oversee, and maintain provider risk management and positive relationships and supports high value initiative activities. S/He will drives the implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets. May have contract negotiation responsibilities for assigned providers. This role will provide opportunity to work with large Health systems and physicians groups to improve consumer experience/

#WeJoinYou #AetnaCareersFundamental Components:· Collaborates cross-functionally to ensure resolution of escalated issues or projects for assigned provider systems and monitors performance and adherence to scorecards and payout schedules based on established quality, growth and clinical measures. · Educates internal and external parties as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, performance measurement techniques, policies, and procedures. · Meets with key providers periodically to ensure service levels are meeting expectations. · Manages the development of agenda, validates materials, and facilitates external provider meetings.· May collaborate cross-functionally on the implementation of large provider systems, to manage cost drivers, data reports and execute specific cost initiatives to support business objectives and to identify trends and enlist assistance in problem resolution. BACKGROUND/EXPERIENCE desired:· At least 3-5 years experience in business segment specific environment servicing or managing non-standard relationships with providers with exposure to contract interpretation.· Working knowledge of business segment specific codes, products, and terminology.· Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills with proven ability to influence and collaborate with providers and partners at all levels.· Excellent presentation skills


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Claims/Claim processing - Medical or Hospital - ACAS/1-3 Years

Functional - Network Management/Provider relations/1-3 Years


Technical - Network/Provider contract management/1-3 Years/End User

Technical - Mainframe Tools and Software/HCD Base/1-3 Years/Telework Specifications:

Flexible telework / office-based schedule (Must live near Eastern PA). Will only consider 100% Work At Home for current internal candidates but candidate must be able to visit providers in Eastern PA.


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

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Job Function: Health Care