Aetna Supervisor, Business Project Management - 56028BR in Harrisburg, Pennsylvania

Req ID: 56028BR

POSITION SUMMARY

This is a supervisory position and will oversee the following:

That Salesforce requests made by our internal customers are implemented timely, accurately and efficiently.

That customers requests for Plan Sponsor Data are fulfilled timely, accurately and timely.

Fundamental Components:

Direct interaction with business partners and end users to gather, understand, and define business requirements

Fundamental Components:

The Supvr, Bus Project Mgmt is a key member of our organization. In addition to supervisor responsibilities this person will work directly with our Salesforce development team and business partners gathering requirements to drive delivery of technology best practice business changes. They will work with senior members of the team ensuring the successful delivery of Salesforce.com implementation. They should have solid functional and/or industry knowledge, as well as Salesforce administration experience.

Key Responsibilities

Work with Salesforce team to maintain and coordinate communication with the business customer throughout the project lifecycle.

Work with Developers to transform new requirements into Salesforce.com design and implementation.

Supports testing cycles

Develop and document work flow processes and procedures

Research potential business requirement solutions using various resources, including, but not limited to, Salesforce.com.

Utilize acquired knowledge of Salesforce.com,, and the business to analyze current business processes, suggest improvements, and participate in the implementation of new functionality

Create technical requirements for developers and provide suggestions during the development stage that meet the customer's business needs.

BACKGROUND/EXPERIENCE desired:

2-3 years of Salesforce Administration experience

2-3 Years of Project management experience

2-3 Years of leadership experience

Plan Sponsor Service organization experience is a plus.

Proven track record in meeting project milestones and negotiating for resources.

Proven communication skills both written and verbal

Past experience includes development of budgets

Past positions required acting a project lead and directing a team

Proven ability to affect change/interpersonal skills

Solid Project Management and supervisory skills

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Project Management/Project Manager/1-3 Years

Communications/Management: < 25 employees/1-3 Years

Focus/1-3 Years

General Management/Process & quality improvement/1-3 Years

Application development/1-3 Years

TECHNOLOGY EXPERIENCES

Aetna Applications/Sales Tracking System/1-3 Years/Administrator

REQUIRED SKILLS

Demonstrating Business and Industry Acumen/ADVANCED

Collaborating for Results/ADVANCED

Engaging and Developing People/ADVANCED

IT supervisory/Management experience required

DESIRED SKILLS

Maximizing Work Practices/ADVANCED

Developing and Executing Strategy/ADVANCED

Driving Change/ADVANCED

Telework Specifications:

Considered only for current internal teleworkers (in any area)

#LI-DI1

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click hereto review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.