Aetna Infrastructure Analytics: Technical Training Program in Hartford, Connecticut

Req ID: 48309BR


The System Assurance Analytics & Reporting team member will apply their technical skills to learn how to leverage monitoring and analytic tools to enable proactive problem identification, correlation, and resolution. This includes spending time in Aetnas Network Operations and Control Center, monitoring the overall health of our systems. Member will learn to identify anomalies and unusual behavior in our systems using the tools and resources provided to them. Member will collaborate with a variety of engineering and IT support teams to drive service improvement opportunities. Upon completion of the Technology Training Program, this member will join the System Assurance Analytics & Reporting team focusing on Infrastructure Analytics.

Fundamental Components:

The team member will learn to use monitoring tools such as AppDynamics, Tivoli, Omnibus, and SPLUNK for event identification and correlation. Utilization of various enterprise analytic tools to track and trend events that are logged within our IT Service Management tool, ServiceNow will be a key component in this position. Team member is expected to collaborate with various engineering teams for validation of findings and potential solutions, as well as leveraging machine learning capabilities for automated solutions.


4-year IT related degree or equivalent experience. Excellent analytical and problem solving skills. Excellent written and verbal communication skills, with an aptitude for learning new technologies. Familiarity with IBM Websphere, Windows, and Linux a plus. Basic understanding of network components such as load balancing and firewalls. Programming language experience: Java, SQL.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


The IT Technical Training Program is a 24-month rotational program targeted at earlier-in-career talent. This job is specific to the Infrastructure Analytics track. Rotation tracks have been developed to provide a path for members to follow as they journey towards their final placement. The paths are intended to ensure that members are exposed to the many different skills they will need upon completion of the program. Within these tracks, all program members will be supported by rotation managers as well as senior level mentors. Rotation length can vary but are typically 6 months long and all program members will go through an initial onboarding orientation as well as various core trainings throughout the life of the program.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Information Technology