Aetna Learning Consultant - Training consulting and development - Sales in Hartford, Connecticut
Req ID: 48924BR
Create, implement, and evaluate training tools and programs to support the development of the skills and competencies that our Aetna sales teams require to effectively achieve Aetna's business goals. Sales teams in the following businesses are our primary customers: Medicare, Middle Market, National Accounts, Public & Labor, Small Group, and Specialty.
Function as a member of the Dynamic Curriculum team within the Sales Learning & Performance (L&P) department. The Dynamic Curriculum team supports our sales colleagues in building their talent and expertise to continually strive toward being THE world-class sales team in our industry. Our industry is quite dynamic it changes and evolves constantly and requires that our sales force continually learns new things and elevates their skills. The Dynamic Curriculum team provides solutions to performance gaps that arise as the business evolves.
Responsibilities and fundamental components include:
Develop and maintain strong relationships with sales team members as well as sales leaders Initiate steps to become and remain entrenched in our customers businesses Consult with business partners to identify and address performance improvement opportunities Create, develop, and implement comprehensive solutions that drive and sustain behavior change and that result in improved performance and business results Develop and execute strategies to measure results and impact of individual initiatives Contribute to efforts to achieve team and department operational excellence Collaborate with other members of the Dynamic Curriculum team, members of the departments Core Curriculum team, as well as other corporate and functional training areas for impact and integration of efforts Commit to, and follow through on, own professional development goals and actions
Learning Expertise deep knowledge of adult learning principles, strategies for driving and sustaining behavior change, and tactics for measuring results and impact; stays abreast of industry trends and integrates relevant information Business Savvy understands the health care industry and Aetna's business as well as how things work and how to get things done at Aetna (or large matrixed Fortune 50 corporation) Consulting deep and thorough root-cause/needs analysis; actively listens for customers spoken and unspoken needs, concerns, and issues; has a global view to recommend and design relevant comprehensive solution options Presentation & Facilitation commanding and engaging presence; appropriately adapts style to the audience; delivers information and explains concepts in a clear concise manner; resolves conflict and manages room dynamics Sales Orientation understands the nature and rigor of sales in our industry, the expectations placed upon our sales teams, and the differences in needs based on business area; relates well and able to quickly build credibility with sales people
Education and Certification Requirements
Bachelor's degree required 3 or more years experience in a corporate training or related function requiredEducational background plus knowledge and application of performance-based instructional design methodologies, adult learning principles, education media, and performance consultingExperience with sales and/or health insurance strongly desired
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Learning/ is desired
Sales & Service/ is desired
Business/ is desired
Aetna/ is desired
Functional - Learning/Principals of Adult Learning/4-6 Years
Functional - Learning/Design - ILT/4-6 Years
Functional - Learning/Design - Distance Learning/
Functional - Learning/Needs analysis/
General Business/Consulting for Solutions/ADVANCED
General Business/Demonstrating Business and Industry Acumen/ADVANCED
Leadership/Collaborating for Results/ADVANCED
General Business/Communicating for Impact/FOUNDATION
Leadership/Creating a World Class Workforce/ADVANCED
Flexible telework / office-based schedule (can live near any office location)
ADDITIONAL JOB INFORMATION
We are a diverse tenured team of business professionals. We value passion, leadership, initiative, and creativity. If you share those values and a commitment to excellence, consider joining our team.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Workforce and Talent Development