Aetna Manager, Learning & Performance in Hartford, Connecticut
Req ID: 48760BR
Creates, implements, and evaluates training tools and programs to support the development of the skills and competencies Aetna employees require to effectively achieve Aetnas business goals.
Function as a member of the Sales Learning & Performance (L&P) departments leadership team. Responsible for leading and managing our Dynamic Curriculum team, which supports our sales colleagues in building their talent and expertise to continually strive toward being THE world-class sales team in our industry. Our industry is quite dynamic it changes and evolves constantly and requires that our sales force continually learns new things and elevates their skills. The Dynamic Curriculum team provides solutions to performance gaps that arise as the business evolves. Sales teams in the following businesses are our primary customers: Medicare, Middle Market, National Accounts, Public & Labor, Small Group, and Specialty.
Develop and maintain strong relationships with key sales leaders as well as with leaders in other departments that support the sales teams
Initiate steps to become and remain entrenched in our customers businesses
Partner and consult with sales leaders to proactively create strategic learning plans that lead to achieving talent and business goals
Continue the operational build-out of the Dynamic Curriculum team
Evaluate, assign, and distribute work
Provide L&P executive sponsorship on relevant initiatives
Coach staff and other department personnel to excellence
Complete all activities associated with each phase of Aetnas annual performance management cycle
Identify, initiate, and lead efforts to collaborate with other units within the department
Collaborate with other corporate and functional training areas for impact and integration of efforts
Leadership creates a vision and strategy; able to determine and follow through on execution details; motivates and influences others at all levels; builds teams and develops staff into a high-performing unit
Learning Expertise deep knowledge of adult learning principles, strategies for driving and sustaining behavior change, and tactics for measuring results and impact; stays abreast of industry trends and integrates relevant information
Business Savvy understands the health care industry and Aetnas business as well as how things work and how to get things done at Aetna (or large matrixed Fortune 50 corporation)
Emotional Intelligence aware of own strengths, preferences, style, and pitfalls/blind-spots; able to read others and appropriately flex own style to achieve strong collaborative relationships and to influence when necessary
Sales Orientation understands the nature and rigor of sales in our industry, the expectations placed upon our sales teams, and the differences in needs based on business area; relates well and able to quickly build credibility with sales people
Education and Certification Requirements
Bachelor's degree required; Master's degree preferred
5-7 years experience in a corporate training or related function
Educational background and superior knowledge and application of performance-based instructional design methodologies, adult learning principles, education media, and performance consulting
Member of relevant learning/talent-related industry associations
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
General Business/Communicating for Impact/ADVANCED
General Business/Demonstrating Business and Industry Acumen/ADVANCED
General Business/Consulting for Solutions/ADVANCED
Leadership/Engaging and Developing People/ADVANCED
Service/Managing Organizational Dynamics/FOUNDATION
General Business/Ensuring Project Discipline/ADVANCED
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Workforce and Talent Development