Aetna Billing Premium Cnslt in High Point, North Carolina

Req ID: 49599BR

Ideally looking for someone to work west coast hours

POSITION SUMMARY

A Billing Premium Consultant will deliver consultative and professional services to our clients by preparing and delivering an accurate invoice, collecting and posting payments timely, reconciling payments, reporting and resolving discrepancies. A Billing Premium Consultant would also be responsible for providing timely responses on financial reports on a monthly basis.

Fundamental Components:

Provide clients with an accurate invoice and ensure that payments are posted accurately across various benefits and account structure. Reconcile the client payment. Monitor, research and resolve collection of outstanding premium and overdue accounts in accordance with the established process. Ensure all manual adjustments, refunds and write-offs are appropriately submitted, adhering to policy guidelines. Consult with internal/external clients to identify accurate account structure, billing format and payment method to meet client expectations. Collaborates with other functions to resolve discrepancies. Reviews account receivable and administrative reports to monitor account balances and reconciliation statuses. Effectively communicates, follows up and understands how and when to escalate issues.

BACKGROUND/EXPERIENCE desired:

Financial/Accounting experience a plus.

Must be able to work independently as well as in a team environment.

Able to multi-task and problem solve.

Good listener with the ability and confidence to interact effectively with both internal and external clients.

Attention to detail, excellent verbal and written communication as well as analytical skills preferred.

Proficiency in Microsoft excel ex: V-Lookup & Pivot tables.

Financial Experience a plus.

EDUCATION

The minimum level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Customer Service/Customer Service - Plan Sponsor - Account Receivable/4-6 Years

Functional - Finance/Financial reporting and analysis/4+ Years

TECHNOLOGY EXPERIENCES

Technical - Desktop Tools/Microsoft Outlook/4+ Years/End User

Technical - Desktop Tools/Microsoft Word/4+ Years/End User

Technical - Desktop Tools/TE Microsoft Excel/4+ Years/End User

DESIRED SKILLS

Service/Case Administration/ADVANCED

Service/Creating a Differentiated Service Experience/ADVANCED

Service/Providing Solutions to Constituent Needs/ADVANCED

Location Specifications:

Position must be in an Aetna Office preferably Sunrise FL, Hartford CT, Tampa FL, San Antonio TX, Jacksonville FL, HighPoint NC, etc. This is a full time in office position, no work at home arrangements will be considered.

ADDITIONAL JOB INFORMATION

This is an exciting opportunity to join the Aetna International billing team as we continue to grow and look for better ways to do things. We are looking for an energetic and enthusiastic individual to fill this position.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Customer Service