Aetna Mgr, Prod Implementation in High Point, North Carolina

Req ID: 51670BR


Develops and manages detailed implementation plans to execute product strategy flawlessly in collaboration with cross-functional business partners to increase and retain Aetna membership. Creates and manages cross-functional project plan development and execution, understands technical aspects and details of execution, develops BNA(s), SME for technical aspects of Request for Proposal responses and AIS solutioning, represents Segment during AIS requirement sessions, troubleshoots complex issues and executes special projects. May include talent management.

Fundamental Components:

Maintain advanced understanding of Aetna/business unit strategy, customers, healthcare, and regulatory environment, as well as product vision/strategy, product components, and Aetna systems.

Convert product strategy into high level implementation plan.

Solve customer needs, create robust high-level business requirements, and deliver on product vision/strategy taking into account linkages between systems, technical/systems implications, and anticipating changes/resolving barriers.

Responsibilities may include creating and managing cross-functional project plan development and execution, understanding technical aspects and details of execution, developing BNA(s), SME for technical aspects of Request for Proposal responses and AIS solutions, representing Segment during AIS requirement sessions, and troubleshooting complex issues.

Articulate product and technical strategy to key business partners during product development and requirement sessions. Ensure traceability to BNA and alignment with product vision.

Elevate risks, communicate dependencies, and recommend alternative solutions in timely manner that allows for mitigation and/or strategic reaction.

Work effectively across business areas by building and leveraging strong relationships.

Identify and mobilize cross-functional support required to achieve business objectives, including areas of tactical and strategic support.

Develop and manage detailed project plans to track product development and commercialization.

Effectively manage multiple competing products/projects with effective prioritization and eye for detail.

Product management responsibilities may include management and updating of PADUs, management of exception process, execution of product refreshes or product compliance, updating and review of marketing materials, fielding of product questions, pulling of product data, and being SMEs on product support systems and flows.

Take full accountability for end result, serve as product expert, and leverage all resources available to achieve objectives.

Will manage, coach and mentor staff. Accountable to hire/terminate and develop staff.

Select and build strong teams through formal training, diverse assignments, coaching, mentoring and other development techniques.


5+ years related cross-functional, project management experience.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Products-Medical/All Aetna Standard Plans/1-3 Years

Functional - Management/Management - Multifunctional management: < 25 employees/1-3 Years

Functional - Project Management/Project Leader/1-3 Years


Technical - Aetna Applications//1-3 Years/End User

Technical - Desktop Tools//1-3 Years/End User


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Product