Aetna Sr Communications Partner - 49273BR in Jacksonville, Florida

Req ID: 49273BR


Acts as a member of the Senior Leadership team for Service Operations, representing the organizations communications requirements. Creates and executes strategic communication programs. Sets priorities for or with project teams, including developing and delivering communication plans, supporting necessary work and measuring results.

Fundamental Components:

Understand and support the Aetna brand.

Understand how communications solutions will support Aetnas ability to succeed.

Proactively and consistently make connections to the larger enterprise context.

Commitment to measuring effectiveness, actively reviewing results and willingly making adjustments to improve effectiveness.

Develop communication strategies using best practices, innovative ideas and audience insight.

Integrate strategies, and connect the dots between messages, timing and activities being carried out by other communication professionals.

Develop and execute communication plans.

Identify and resolve communication needs for complex technical, operational or organizational problems.

Sets priorities for or with project teams, including developing and delivering communication plans and supporting necessary work.

Align separate communication efforts with overall Aetna communications messages and goals.

Measure progress and results, adjust as needed to achieve necessary outcome.

Ensure that all communications are error-free, accurate, appropriately approved and consistent with Aetnas core values.


Experience developing and executing successful communication programs at the enterprise level or for major business organizations.

Experience in writing and editing all kinds of communication on short notice and as part of long-term initiatives..

Track record of proactively identifying and pursuing relevant opportunities that resulted in increased audience awareness and understanding of the core message(s).

Demonstrated ability to build relationships, integrate strategies, and connect the dots between messages, timing and activities under other leaders influence.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Communications/Aetna Certified Communicator is desired


Employee communications/4-6 Years

Communication Development - Executive level presentations/4-6 Years

Member communications/1-3 Years

Provider communications/1-3 Years


Microsoft Word/4-6 Years/Power User

Microsoft PowerPoint/4-6 Years/Power User

Microsoft Outlook/4-6 Years/Power User

Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User

Telework Specifications:

Telework considered only for unique circumstances.


This position provides internal communication support for Service Operations, one of the largest organizations within Aetna. The incumbent partners closely with Service Operations leadership to develop and execute a communications strategy that supports the needs of the business and fosters employee engagement.

Position can be filled in any of the Service Operations strategic locations.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.


Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Communications