Aetna TPA Account Manager in Minneapolis, Minnesota

Req ID: 55718BR


The TPA Account Manager is responsible to work in conjunction with our brokers, clients and partners to achieve customer satisfaction. The primary role of the Account Manager is to execute on strategies, ensure client renewal and achieve growth objectives year over year.

Fundamental Components:

Executes tactical components on behalf of each client * Understand competitive environment and market opportunities Establish and maintain relationships with appropriate internal partners (underwriting, sales, operations, business analytics, etc) Work collaboratively across business functions to ensure customer needs are met Follows through on outstanding items to point of resolution Monitors on an ongoing basis internal performance to ensure clients needs are being met Maintain accurate client records Participate and/or host client meetings as appropriate Organize and execute open enrollment strategy, health fairs, employee education meetings as required * Manage renewal negotiations to completion


3-5 Years of industry experience Strong understanding of health plan market Licensure as required by State College degree or equivalent work experience


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Insurance/Licensed Life and Health Producer is desired


Functional - Sales & Service/Account Management/4-6 Years

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Functional - Medical Management/Medical Management - Administration/Management/4-6 Years


Technical - Desktop Tools/Microsoft Outlook/4-6 Years/Administrator

Technical - Desktop Tools/Microsoft PowerPoint/4-6 Years/End User

Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User

Technical - Remote Access/Citrix/1-3 Years/End User

Telework Specifications:

Locations: Amherst, New York: Minneapolis,Minnesota; Tampa, Florida, Omaha, Nebraska


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.