Aetna Senior Product Consultant in Moon township, Pennsylvania
Req ID: 49879BR
Highly visible role within the Partner Product Management organization's Springboard Marketplace Team. Responsible for supporting all business activities related to programs/projects, market implementations, legal filings, training and other business initiatives in support of sales and renewal processes on Springboard Marketplace, a new business/renewal enrollment and benefit administration tool.
Provides analytical support for one to several portfolio product(s), depending upon complexity. Evaluates and analyzes new and/or existing opportunities and products. Analyzes markets & uncovers customer needs. Provides competitive analysis utilized to build product strategy and provides inputs to the phase gate process.
Communicates product features and fundamental components to the organization that reflects the product and responds to the needs of various stakeholders (i.e., employees, customers, brokers) while communicating the need and rationale for policies and standards.
Represents product strategy in cross functional project activities
Ensures that systems are designed, developed, implemented and maintained from a product and business/customer point of view
Performs research and analysis on legislative, competitive and industry issues to recommend new products or product enhancements.
Participates in idea generation and project vision session for the development of new products and product enhancements
Gathers and analyzes feedback in support of performance analysis for products and continual improvement
May participate and/or conduct focus group sessions, broker briefings or one-on-one meetings with consultants, brokers, general agents and/or employer groups in support of sales efforts.
May lead and/or participate in end user training sessions in support of business process initiatives.
3-5 years related work experience.
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
Functional - Project Management/Cross-functional project management/1-3 Years
Functional - Legal/Product and regulatory filings/1-3 Years
Functional - Marketing/Sales support/1-3 Years
Technical - Desktop Tools/Microsoft PowerPoint/1-3 Years/Power User
Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User
TechnicalExperience/TechnicalFocus/1-3 Years/System Support
General Business/Communicating for Impact/ADVANCED
Leadership/Collaborating for Results/FOUNDATION
Service/Providing Solutions to Constituent Needs/FOUNDATION
Service/Improving constituent-focused Processes/FOUNDATION
Technology/Justifying the Business Case/FOUNDATION
Option for telework will be evaluated after a certain period of employment
ADDITIONAL JOB INFORMATION
This is an exciting opportunity to be a part of transforming the open enrollment, member shopping, ongoing benefit administration and renewal processes for our small group customers. We will be partnering with our bswift team to offer value-added services for brokers, simplified benefit administration for employers, reduced costs and the ability to empower consumers.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Marketing