Aetna Trainer in Moon township, Pennsylvania

Req ID: 51091BR

POSITION SUMMARY

The ideal candidate will have Medicare Medical and Pharmacy knowledge, experience with individual/ group Eligibility and Enrollment processing, CMS Eligibility and Enrollment Guidance and Aetna/Coventry Medicare Enrollment and Eligibility systems. The applicant should also have experience training, instructing, and/or coaching others. The person hired for this position will deliver and/or facilitate training sessions to designated audiences; work with local leadership and national curriculum design teams to ensure the successful transfer of learning from the classroom back to the job.

Fundamental Components:

He/she will communicate regularly with training staff to manage the rollout of training materials; feedback on training effectiveness; incorporate feedback from participants and other relevant audiences to improve training, processes and products; and effectively manage curriculum, reporting and other relevant administrative requirements through the Aetna Learning Center. He/she must consistently maintain quality and production standards set forth for Medicare Eligibility and Enrollment. In addition, follow all compliance guidelines set forth by Aetna and Medicare.

BACKGROUND/EXPERIENCE desired:

Minimum of 1 year Medicare experience with handling Eligibility and Enrollment processing is required. The applicant should have a strong understanding of Aetna/Coventry's health products as well as policies and business systems Aetna/Coventry systems. Must be skilled in the use of appropriate PC based applications and have the ability to learn new technology quickly.

EDUCATION

The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Customer Service/Customer Service - Member Services - HMO products/1-3 Years

Functional - Customer Service/Customer Service - Plan Sponsor - Eligibility - HMO/1-3 Years

Functional - Customer Service/Customer Service - Plan Sponsor - Enrollment - HMO/1-3 Years

Functional - Customer Service/Customer Service - Plan Sponsor - Eligibility - HMO/1-3 Years

Functional - Customer Service/Customer Service - Plan Sponsor - Enrollment - HMO/1-3 Years

REQUIRED SKILLS

General Business/Communicating for Impact/FOUNDATION

General Business/Consulting for Solutions/FOUNDATION

Leadership/Driving Change/FOUNDATION

DESIRED SKILLS

Leadership/Collaborating for Results/FOUNDATION

Service/Providing Solutions to Constituent Needs/FOUNDATION

ADDITIONAL JOB INFORMATION

Additional office locations for position Blue Bell, Moon Township, Pittsburgh and Arlington

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Workforce and Talent Development