Aetna Onsite Health Coach Consultant in Nashville, Tennessee
Req ID: 65049BR
This is an in-office position in Nashville, TN with 75% travel for client visits.
The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote and influence member's decisions related to achieving and maintaining optimal health status.
In this position, you will provide face to face member education in a client setting as well as group coaching sessions. You will also travel to biometric events and Health/Benefits fairs.
Requires an RN with unrestricted active license.
Fundamental Components included but are not limited to:
Provide member education in a variety of settings. This role requires excellent presentation and communication skills.
Assessment of Members through the use of clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services. Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change. Enhancement of Medical Appropriateness & Quality of Care.
Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs. Using holistic approach consults with supervisors, Medical Directors and/or others to overcome barriers to meeting goals and objectives. Identifies and escalates quality of care issues through established channels.
Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. Interprets and utilizes clinical guidelines/criteria to positively impact members health Provides up-to-date healthcare information to help facilitate the member¡¦s understanding of his/her health status Helps member actively participate with their provider in healthcare decision-making Monitoring, Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines.
Qualifications Requirements and Preferences:
3+years of clinical experience required.
RN with current unrestricted state licensure required.
Previous coaching experience preferred
Managed Care experience preferred
Nursing - Registered Nurse
Clinical / Medical - Disease management
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - TE Microsoft Excel
Benefits Management - Encouraging Wellness and Prevention, Benefits Management - Understanding Clinical Impacts, General Business - Applying Reasoned Judgment
Benefits Management - Maximizing Healthcare Quality, General Business - Communicating for Impact, Technology - Leveraging Technology
Additional Job Information:
Typical office working environment with productivity and quality expectations. Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods of time, talking on the telephone and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment. Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.
Effective communication skills, both verbal and written, and excellent presentation skills are required. Travel to onsite events required.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Job Function: Healthcare
Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.