Aetna Behavioral Health Specialist (LPC or LISW) in New Albany, Ohio
Req ID: 51157BR
This role is office based in New Albany, OH
Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and
behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination
of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective
Fundamental components include but are not limited to:
Assessment of Members:
Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred
members needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating members
benefit plan and available internal and external programs/services.- Applies clinical judgment to the incorporation of
strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and
resolution of member issues.
Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical
crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically
indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services.
Enhancement of Medical Appropriateness and Quality of Care:- Application and/or interpretation of applicable criteria
and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while
assessing benefits and/or members needs to ensure appropriate administration of benefits
Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to
meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve
Identifies and escalates quality of care issues through established channels
-Ability to speak to medical and behavioral health professionals to influence appropriate member care.
Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/
behavior changes to achieve optimum level of health
-Provides coaching, information and support to empower the member to make ongoing independent medical and/or
healthy lifestyle choices.
-Helps member actively and knowledgeably participate with their provider in healthcare decision-making
-Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify
comprehensive member needs.
Monitoring, Evaluation and Documentation of Care:-In collaboration with the member and their care team develops
and monitors established plans of care to meet the members goals
One of the following licenses is required: LPC or LISW
3-5 years of direct clinical practice experience post masters degree, e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility is required
Case management and discharge planning experience preferred
Managed care/utilization review experience preferred
Crisis intervention skills preferred
The minimum level of education desired for candidates in this position is a Master's degree.
LICENSES AND CERTIFICATIONS
Mental Health/Licensed Independent Social Worker is desired
Mental Health/Licensed Professional Counselor is desired
Functional - Nursing/Mental Health/4-6 Years
Functional - Medical Management//1-3 Years
Technical - Aetna Applications/Aetna Total clinical View/1-3 Years/End User
Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User
Benefits Management/Encouraging Wellness and Prevention/ADVANCED
Benefits Management/Interacting with Medical Professionals/ADVANCED
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Job Function: Health Care