Aetna Pharmacy Service Manager in New Albany, Ohio

Req ID: 51534BR


Clinician with strong communication skills working w/ multi-disciplinary care team outreaching to both Provider and Member to solve all medication related issues

Fundamental Components:

Clinical review: 40%

Member/Provider education: 20%

Communication to clinicians/members & caregivers: 20%

Financial Knowledge: 20%


In-depth knowledge and experience in managed care / managed pharmacy / competitive environment.

3 years clinical pharmacy/administrative experience or equivalent.

ability to work with multidisciplinary care team


The highest level of education desired for candidates in this position is a Doctor of Pharmacy.


Managed Care/Managed Healthcare Professional is desired

Communications/Toast Masters International is desired

Pharmacy/Registered Pharmacist is desired


Functional - Clinical / Medical/Disease management/1-3 Years

Functional - Management/Management - Health Care Delivery/1-3 Years

Functional - Communications/Member communications/1-3 Years

Functional - Finance/Financial analysis/1-3 Years


Technical - Desktop Tools/Microsoft PowerPoint/1-3 Years/End User

Technical - Remote Access/Cisco VPN (hardware and software suite)/1-3 Years/End User


Benefits Management/Interacting with Medical Professionals/ADVANCED

Finance/Profit and Quality Vigilance/FOUNDATION

General Business/Communicating for Impact/MASTERY


Leadership/Collaborating for Results/ADVANCED

Telework Specifications:

Telework would be available d/t weather, emergency, power outages, etc. Otherwise work location is at the above address in New Albany, Ohio (Nacot Place)


Opportunity to join the largest member-centric healthcare provider

Growth potential

Become a member of the newest & fastest growing segment of Case Management

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care