Aetna Recovery & Resiliency Administrator (CPS) - KS MCD - 51842BR in Overland Park, Kansas

Req ID: 51842BR

Are you ready to join a company that is changing the face of health care across the nation? Aetna Better Health of Kansas is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you ll join a team dedicated to improving the lives of KanCare members. Our vision incorporates community-based health care that works. We value diversity. Align your career goals with Aetna Better Health of Kansas, and we will support you all the way.


Aetna Better Health of Kansas is committed to a system of care that engages individuals receiving services at every level, through driving their own treatment planning process, through providing peer delivered services, through engaging in community development work and through making system improvements in administration and service delivery. ]

The Aetna Better Health of Kansas Office of Recovery and Resiliency has been established to take a leadership role in creating opportunities for and confirming peer and family involvement at all levels of the system. This office will work closely with the Kansas State Department. This office is led and staffed by individuals with lived experience and/or family members of persons experiencing mental health challenges. The Recovery and Resiliency Administrator Chairs the Member Advocacy Committee, oversees the Recovery and Resiliency Department, and reports to the CEO.

Fundamental Components:

  • Builds partnerships with individuals, families, youth, and key stakeholders to promote recovery, resiliency and wellness.

  • Establishes structure and mechanisms to increase the member, family and community a voice in areas of leadership, service delivery and system administration, including Aetna Better Health of Kansas decision-making Committees and Board.

  • Advocates for service environments that are supportive, welcoming, and recovery oriented by working with providers to implement Trauma Informed Care service delivery approaches and other initiatives.

  • Communicates and collaborates with members and families to identify concerns and remove barriers that affect service delivery and member satisfaction.

  • Promotes the development and use of member and family support programs.

  • Collaborates with Kansas State Department.

  • Facilitates and participates in internal and external trainings to educate Aetna Better Health of Kansas staff, behavioral health providers, physical health providers and community members on recovery oriented systems of care.

  • Monitors and evaluates system indicators of success and recovery, and provides regular reports to leadership.

  • Chairs Member Advocacy Committee, ensuring coverage and action on key issues.

  • Manages all staff in the Recovery and Resiliency Department, ensuring adherence to company policies and procedures.

    Qualification Requirements:

  • Knowledge of existing community advocacy groups and the ability to collaborate with multiple system stakeholders on treatment, access to care, and recovery and wellness issues.

  • Knowledge of community resources for housing or treatment to assist in recovery from mental or physical illness, and the ability to work with existing resources to expand the system of care.

  • Experience developing and delivering training and education programs for a variety of audiences.

  • Requires lived experience with physical and/or mental health challenges, either their own or that of a family member.

  • Computer literate with proficiency in MS Office Suite applications (WORD, Excel, Outlook, SharePoint, etc.) and strong keyboard navigation skills are required.

  • 3-5 years' experience with IDD(Intellectual and Developmental Disabilities) population, preferred.

    Education and Certification Requirements:

    Bachelors degree in Social Work or related human services field preferred.

    Certified Psychiatric Rehabilitation Practitioner (CPRP) preferred.

    Certified Peer Support Specialist; Required


    The minimum level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


    Leadership/Fostering a Global Perspective/FOUNDATION

    Service/Creating a Differentiated Service Experience/ADVANCED

    General Business/Demonstrating Business and Industry Acumen/ADVANCED


    Finance/Profit and Quality Vigilance/ADVANCED

    Leadership/Creating Accountability/ADVANCED

    General Business/Applying Reasoned Judgment/MASTERY

    ADDITIONAL JOB INFORMATION Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Job Function: Management