Aetna Data Entry Operator in Philadelphia, Pennsylvania

Req ID: 52847BR


Sort, scan, enter and assign all Appeals, Grievances and Complaints received by the CG&A department by monitoring faxes, call tracks and mail. Other Intake duties as needed.

Fundamental Components:

  • The candidate must have critical thinking skills and is highly attentive to detail.

  • This is a fast paced job and requires collaboration with team members and other departments.

  • The position is compliance driven and candidate will be accountable for meeting all metrics.


  • Data Entry experience preferred but not mandatory

  • Collaboration skills

  • Microsoft Office experience


  • The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.


This position allows the candidate to be exposed to many areas within Aetna. There is room for growth in the department as well.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Office Support