Aetna Associate Systems Engineer (NOC) in Phoenix, Arizona

Req ID: 49015BR


Under direct supervision, support the install and pre/post implementation of large scale and midrange hardware/software technologies. Become knowledgeable in Aetna's computing environments to enable Aetna to meet service level agreements and respond effectively to changing business requirements.

Fundamental Components:

TECHNOLOGY MANAGEMENT Configures, installs, supports and upgrades hardware/software products. Customizes, maintains or develops code as required for operational support to meet technology and customer requirements. Configures, installs, supports and upgrades hardware/software sub-products. Customizes, maintains or develops code as required for operational support to meet technology and customer requirements.

* This is a M-F 6AM - 2:30PM Day Shift *

SUPPORTING PRODUCT MANAGEMENT: (e.g., Endevor, Tivoli, PVCS, Omegamon, others) Configures, installs, supports and upgrades hardware/software supporting products. Customizes, maintains or develops code as required for operational support to meet technology and customer requirements.

SYSTEMS MANAGEMENT: (including storage, mainframe, midrange and Windows servers) Monitors and tunes certain infrastructure-level environment products and business applications to ensure satisfactory performance and availability (e.g., Code Asset Management, electronic output management, operations event management and monitoring tools). Identifies performance and availability related issues impacting service. Tunes resources or recommends changes to resolve performance and availability issues and to improve resource consumption. Monitors/tracks/reports on resource usage and service. Ensures that the infrastructure is sized and positioned with the appropriate hardware (mainframe and midrange processors, storage devices and other supporting equipment) to meet the business demand. Builds forecasts based on business drivers, considering also the potential for unplanned and unforecasted requirements as needed. Assesses new infrastructure technologies and business projects and translates these into cost estimates, software contract implications and desired licensing models. Develops strategies to license in the most cost-effective manner, and manages lifecycle of software contracts including investment management, acquisition, deployment and reuse of inventory.

CORE FUNCTIONS The following processes are common to most System Engineering roles and are necessary to support the Technical Management areas documented above.

ENVIRONMENT MANAGEMENT Assists in the coding, maintaining and debugging of supporting utilities and


Background in data processing or familiarity with data processing fundamentals desired.


The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Information Technology