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Aetna Learning Admin in Phoenix, Arizona

Req ID: 67475BR

Job Description

Supports and administers all learning activities and events; and manages follow-up activities to support training program maintenance; reporting requirements and learning management.

Fundamental Components included but are not limited to:

  • Supports development and rollout of national/regional/local training tools and programs.

  • Provides event-planning support to national/local learning initiatives.

  • Works with the Aetna Learning Center to manage the administration of training programs.

  • Works in coordination with Learning head/Learning Consultants to monitor and report on training results and effectiveness.

  • Provides project management support to project leaders; may also participate as a project team member to provide development support.

  • Review/proofreads and coordinates the production of training materials.

  • Provides general administrative support to learning team (meetings, expenses, travel arrangements, PTO tracking, etc.).

  • Supports department Budget coordination.

  • Exhibits behaviors outlined in Learning Administrator Skills

Qualifications Requirements and Preferences:

  • Ability to work collaboratively across many teams, prioritize demands from those team, synthesize information received, and generate meaningful conclusions.

  • Strong technical skills and proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.).

  • Strong work management and service skills.

  • Ability to work effectively in a matrixed environment and navigate throughout the Aetna organization to get things done.

  • High school graduate.

Functional Skills:

Administration / Operation - Document production & distribution, Communication - Provider communications, Customer Service - Customer service - transaction based environment, Learning - Content Analysis, Learning - Learning Management System Administration

Technology Experience:

Desktop Tool - Adobe Acrobat Suite v5, Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word

Required Skills:

General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Consulting for Solutions

Desired Skills:

General Business - Demonstrating Business and Industry Acumen, General Business - Ensuring Project Discipline, General Business - Maximizing Work Practices

Benefit Eligibility

Benefit eligibility may vary by position.

Job Function: Health Care

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.