Aetna VA MCD Business Consultant in Richmond, Virginia

Req ID: 51191BR

Position Summary:

(This position is an in office role in Richmond, VA)

The Business Consultant role reports to the COO and will serve as a liaison between the business, data reporting team and shared services IT department. This role may be involved in initiative planning, ongoing client relationship management and satisfaction for assigned initiatives that impact the delivery of products and services to the internal and external environment.

Collaborates with external vendors, external consultants, consulting team members and/or matrixed staff as required in support of initiatives. Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations.

Participates as a team member, may be responsible for concurrent initiatives or act as team lead for less complex projects based on resource requirements.

Job Responsibilities:

Supports holistic solutions and/or key strategic plans. Proactively identifies opportunities for improvement within assigned initiatives

Ability to analyze data, understanding of business requirements and how they translate to required reporting, etc. Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, technology solutions) Participates in influencing client contracting process, builds optimal client relationship for results and deliverables and manages relationship throughout engagement

Participates and supports metrics integration and execution for optimal results. Shares joint accountability for initiatives return on investment

Communicates compelling and concise results to empower client groups in decision making process regarding project opportunities

Participates in initiative planning as required. Supports engagement using a disciplined repeatable methodology Designs, develops interventions and facilitates work sessions. Develops and delivers all required analysis, reporting and presentation materials

Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification. Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer

Background/Experience Desired:

Bachelors degree or equivalent work experience is required; 5-7 years experience with one or more of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, strategic business planning, and/or risk management consulting.

Demonstrated technical expertise including advanced Microsoft Office Suite skills including Excel, experience building and using formulas and pivot tables is required, SQL experience is highly desired.

Familiarity with Aetna applications such as QNXT is also preferred.

Ability to work on moderate scale initiatives with moderate degree of complexity. Operational experience is highly desired with the ability to build and maintain credible relationships at varying levels of the organization.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

Functional Experiences:

Functional - Information Management/Query and Database Access Tools/4-6 Years

Functional - Information Management/Solutions consulting and decision support/4-6 Years

Technology Experiences:

Technical - Database/SQL Server/1-3 Years/End User

Technical - Desktop Tools/TE Microsoft Excel/7-10 Years/Power User

Technical - Aetna Applications/QNXT/4-6 Years/End User

Technical - Desktop Tools/Microsoft Word/7-10 Years/End User

Additional Job Information:

Are you ready to join a company that is changing the face of health care across the nation? Aetna Better Health of Virginia is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you'll join a team dedicated to improving the lives of Virginia Medicaid members. Our vision incorporates community-based health care that works. We value diversity. Align your career goals with Aetna Better Health of Virginia, and we will support you all the way.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management