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Aetna Account Associate in Saint Louis Park, Minnesota

Req ID: 68174BR

Job Description

Supports account servicing for assigned constituents (producers, plan sponsors, customers), business or customer segment, products and services and geographies.

Fundamental Components included but are not limited to:

Identifies constituent-specific service issues, identifies solutions and may lead resolution of issues working with other areas.Provides constituents with Aetna policy, plan design and benefit changes and network updates including analysis of impact.Collaborates with account management team to achieve growth/renewal objectives; may assist in preparation and delivery of renewal packages.May support plan administration activities, including installation, open-enrollment, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards.May assist in constituent training on product and policy questions.May take initial calls for direct sales requests and forward requests to appropriate sales staff.

Qualifications Requirements and Preferences:

Depending on role, knowledge of sales support and underwriting functions is preferred.2-5 years of health insurance industry experience preferred. Insurance license, as required by state law.Bachelor's degree desired or equivalent work experience.

Benefit Eligibility

Benefit eligibility may vary by position.

Job Function: Sales / Distribution Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.