Aetna Account Manager in Salt Lake City, Utah

Req ID: 50682BR


The LRB Account Manager is accountable to work in conjunction with an Account Director on larger (>300 employees) and more complex clients. The primary role of the Account Manager is to execute on strategies developed by the Account Director while maintaining strong relationships with clients and brokers to help achieve retention and growth objectives year over year.

*This role can WAH but must reside in Denver, Salt Lake, Boise, Washington (Seattle), or Oregon

Fundamental Components:

Executes tactical components of the Account Directors business plan for each client Analyze client utilization data to understand cost drivers Make plan design and new product recommendations to Account Director Schedule, Prepare for and participate in client meetings with Account Director or independently Act as day-to-day contact for client management issues (report analysis, contract questions, compliance, education, stop loss policy management, etc) Provide support and direction on regulatory issues and other healthcare trends that could potentially impact their plan Using available resources, complete plan analyses to aid in financial decision making and plan recommendations to Account Director Maintain excellent verbal and written communication skills Understand competitive environment and market opportunities Establish and maintain relationships with appropriate internal partners (underwriting, sales, operations, business analytics, etc) and work collaboratively across business functions to ensure customer needs are met Follows through on outstanding items to point of resolution Monitors on an ongoing basis internal performance to ensure clients needs are being met Maintain accurate client records Participate in and/or host client meetings as appropriate Organize and execute open enrollment strategy, health fairs, employee education meetings as required.


3-5 Years of industry experience Strong understanding of health plan market Experience working with public entities is a plus. Licensure as required by Dept of Insurance, State College degree or equivalent work experience.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Insurance/General Lines Agent - Life, Accident Health & HMO is desired


Functional - Sales & Service/Account Management/4-6 Years

Functional - Sales & Service/Self insured/stop loss products/4-6 Years


Desktop Tools/Microsoft Word/4-6 Years

Desktop Tools/Microsoft PowerPoint/4-6 Years

Desktop Tools/Microsoft Outlook/4-6 Years

Telework Specifications:

Full-Time Telework (WAH) is available but ideal candidate will be in the Seattle WA area, , but could also be Part-Time Telework (ex: 2 days office-based, 3 days telework)


Opportunity to collaborate with Account Director and clients to manage their benefit needs while maintaining and delivering service based on the Meritain/Aetna values and goals.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Sales and Service