Aetna Care Management Supervisor - $4,000 Sign-On Bonus - KS MCD in Topeka, Kansas

Req ID: 55657BR

Aetna Better Health of Kansas is offering a $4,000 Sign On Bonus for this position.

Are you ready to join a company that is changing the face of healthcare across the nation? We are looking for people like you who value excellence, integrity, caring and innovation. As an employee, you ll join a team dedicated to improving the lives of KanCare members. Our vision incorporates community-based health care that works. We value diversity. Align your career goals with Aetna Better Health of Kansas, and we will support you all the way .

Position Summary:

The Care Management Supervisor is responsible for oversight of health care management staff including the organization and development of high performing teams. The Care Management Supervisor works closely with functional area managers to ensure consistency in clinical interventions supporting our members and is accountable for meeting the financial, operational and quality objectives of the unit.

Field-based travel with personal vehicle is a job requirement. Qualified candidates must have dependable transportation, a valid Kansas state driver's license and proof of vehicle insurance.

Additional Responsibilities of the Care Management Supervisor:

  • Oversees the implementation of health care management services for assigned functional area

  • Implements clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, URAC, state and federal standards and mandates as applicable)

  • Serves as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking

  • Ensures implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care

  • Protects the confidentiality of member information and adheres to company policies regarding confidentiality

  • Manages resources to identify members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating and documenting of care

  • Develops, initiates, monitors and communicates performance expectations

  • Ensures the team's understanding and use of information system capability and functionality

  • Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills

  • Assesses developmental needs and collaborates with others to identify and implement action plans to support the development of high performing teams

  • Establishes an environment and work style that promotes teamwork, cross product integration, and continuum of care thinking that results in strong performance

  • Consistently demonstrates the ability to serve as an model change agent and lead change efforts

  • Creates a positive work environment by acknowledging team contributions,soliciting input, and offering personal assistance

  • Accountable for maintaining compliance with policies and procedures and implements them

  • Manages the telephone queue for member welcome calls, as assigned

  • May act as a liaison with other key business areas

  • May develop/assist in development and/review new training content

  • May collaborate/deliver inter and intra-departmental training sessions

  • May have responsibility for their own caseload work

  • May act as a single point of contact for the customer and the Account Teamincluding: participation in customer meetings, implementation and oversight ofcustomer cultural requirements, and support implementation of newcustomers

    Required Skills for the Care Management Supervisor:

  • Registered Nurse with active and unencumbered KS state license OR Master's level Behavioral/Mental health professional with unencumbered Behavioral Health KS state clinical license through the KS Behavioral Sciences Regulatory Board (including, but not limited to: LMSW, LSCSW, LMFT,LMAC, LCPC)

  • 3+ years of clinical experience

  • 1+ years of case management experience

  • 1+ years of supervisory, management or team lead experience, including recruitment/hiring of teams.

  • Previous managed care experience

  • Demonstrated computer literacy and advanced proficiency with Microsoft Excel,Word, web-based applications and Access databases

  • Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

  • Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives

    Preferred Skills for the Care Management Supervisor:

  • Bachelor of Science in Nursing degree

  • Long-term services and support experience

  • Experience working with the intellectual and developmental disabilities population

  • Behavioral health experience

  • Experience working with diverse teams and populations

  • Experience with reporting: ability to understand and create reports with productivity and service metrics, and identify gaps

  • Knowledge of community resources and provider networks


    The minimum level of education required for candidates in this position is an Associate's degree or equivalent experience.

    If you wish to speak to a Talent Acquisition Representative directly, please call (866) 423-0550.


    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth,achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidates' data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.