Aetna Account Manager, Toronto - 50966BR in Toronto, Ontario
Req ID: 50966BR
POSITION SUMMARY: Aetna International is looking for a high energy, motivated, and organized Account Manager with 3-5 years of experience in a customer service or client relationship role to join our client service team. This role will support several of AIs customers ranging from 1 - 2500 employees in Canada. The Account Manager will be the leader of a service team assigned to a specific book of business. The desired candidate will: - Develop and maintain favorable relationships with Aetna International's customers and consultants through superior customer service- Retain and grow the client relationship and effectively position our products with an emphasis on expanding the assigned book of business- Balance strategic planning and tactical implementation- Communicate and present information to audiences at all levels, both internally and externally- Review and deliver renewal activity- Serve as project manager and participant on selected projects- Work to develop and maintain understanding of the international business environment- Provide input to product development areas as appropriate to ensure competitive products and services - Applicable licensing will be required in this position EDUCATION: The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
Must have an active LLQP Life License in Canada/Province. If not currently licensed, employment will be contingent upon securing a license within set timeframe. FUNCTIONAL EXPERIENCES: Sales/Service - Strategy development minimum of 2 years experienceSales/Service - Consultative minimum of 2 years experienceSales/Service - Account Management, minimum of 2 years experienceSales/Service - Administration, support and reporting, minimum of 1 year experience REQUIRED SKILLS: General Business/Managing Sales Relationships/ADVANCEDSales/Knowing Customers/FOUNDATIONSales/Selling Products and Services/FOUNDATION *Position requires 25% travel which will involve overnight travel 2-3 times per month to cover assigned territory including Canada. #LI-BR1
Job Function: Sales and Service